Sunday, October 4, 2009

AutoCare is evil and is located @ 1240 South State Highway 89 91 Logan, Utah

I was hoping that I would somehow become a successful author who's stories would be read by millions, and that that would be the time to share the following true story and thereby slander the company in question. But, just in case this doesn't happen, or I die before I get the chance, I'm writing about it here so that at least two people will know.
The following is the statement I wrote as soon as I got back to my flat after the incident. Keep in mind that this was written right when I got back and so if it seems incoherent, choppy, or like a bunch of incomplete thoughts it's because I was so shaken up and angry. Plus I was freezing cold from being out in the snow with only a hooded sweatshirt. Oh yeah, and the language may be offensive but I'm not editing it.

"April 24, 2008

My brother got pulled over while riding my unregistered motorcycle. Turns out there was a “Bench Warrant” out for his arrest because he went to pay his ticket one day late and didn’t have enough money to cover the $100 late fee they imposed for the 20 hour difference. This warrant allowed the officer to search Trae, my brother. Upon this search he found some crumbs of marijuana in his pocket, at least that’s what Trae told me. So he was arrested. He asked the officer if he could just call me, the rightful owner of the bike, who lived not far from the spot, to pick up the bike. The officer said no and the bike was impounded.
After a hectic ordeal with a very rude woman at the motor vehicle department of the courthouse, we finally got it all sorted out. The bike was to be commercially towed. Trae wanted to see if we could just put it in his truck and drive it home.
We met at AutoCare, handed the release form for the bike to the lady at the desk, paid for it, and she handed me a receipt. I was about to ask about towing but she said, “It’s around back.” I said, “Just around this corner?” I wanted to make sure I had heard her correctly. “Yeah, just around the side,” she said, pointing to the north side of the building. I was relieved because, from the sound of it, they were going to let us load it ourselves, saving us about $65.
We drove around back to the corner of the lot where my bike sat, being pelted by hail-type snow. Mat Rowley came out saying that Cody or someone, wanted to talk to Trae. Trae said, “Okay, I’ll be there in a minute.” Mat went inside. Trae told me that he used to work here, until the week before when he found a better job and quit, without contacting anyone or coming in. So he thought Cody wanted to chew him out about that. We put down the tailgate and Cody comes running out, yelling and swearing. He said that we couldn’t take the bike, it had to be commercially towed. Trae yelled, “Oh, don’t do this just because you have a beef with me.” To which Cody yelled, “I have a fucking beef with you because you can’t use a fucking phone!” I tried to explain to the man that the lady at the front desk said, “Okay, it’s just around back,” implying that we could just transport it ourselves. Him and Trae yelled and swore at each other. The man yelled that it has to be commercially towed. I calmly asked him how much they would charge to tow it. He ignored me. Him and Trae continued yelling.
The man said we had to leave. I said, “We just paid to get my bike, can we just get it towed?” Trae said something and the man said to one of his employees, “Call the cops, we’ve got trespassers!” Trae and I were shocked. By this point Trae had calmed down, but the man hadn’t. Trae said they should just talk it out, but the man ran to the fence and locked the gate, locking us in. The fence had barbed wire. I said to him, not believing what I was seeing, “You’re gonna hold us prisoner? I just want to get my bike.”
By this point he had his cell phone out and was calling the police. I tried to explain to him the misunderstanding with the girl at the front desk, that I just wanted to get my bike, and that we can just get it towed, but he wasn’t really paying attention.
The police came. Trae told them the story, accurately, though he forgot to mention the fact that the lady at the front desk made it sound like we could just take the bike. So I filled the officer in on that. He gave us witness forms. We filled them out.
“What now,” Trae asked as he handed the officer the form. He told us that no charges were being filed right now. He said that the forms that we and the stack that an employee handed to the officer, (despite the fact that only 3 or so of their employees were present, it seems they filled out forms) would be read by the county prosecutor or city attorney, and that he would decide if he wants to press charges on either side.
Within less than 2 minutes we were accused of trespassing then held hostage. If we were trespassing, why would he lock the gate? The whole idea of trespassing is that the owner of the property doesn’t want people there, but instead of kicking us out they locked us in. This seems to me to represent the opposite idea of trespassing."

I distinctly remember, and apparently was too anxious to get this written and forgot to include, that, while the man and my brother were yelling back and forth I told him we just paid for the bike to be released. He said it needed to be commercially towed. I said, "Fine, how much do you charge to tow?" He ignored me and proceeded to lock the gate. In the end they made us leave and said we'd have to get the bike the next day. Since they charge something like $20 a day for holding the bike, they added this to the bill. I'd driven separately that day so my brother left and I got in my car. As I started pulling away the guy that locked us in waved me down. He informed me he had no problem with me but that my brother has a really bad temper (he came out of the building yelling and swearing at us). He said that if I wanted to have them tow it the next day he would wave the extra day's fee. Otherwise we could get another company to tow and he'd have to charge us this additional day.
I went back the next day to meet a guy from another towing company to tow the bike. I'd had enough with AutoCare and I didn't want to pay them towing fees. I wanted to sue AutoCare for what their employee had done to us, but I didn't have the money. I thought I should share my story so you know what kind of people you're dealing with when you go to this company.